This Refund Policy applies to:

• MiniRoos
  
• Youth
  
• Women’s
  
• Men’s
  
• Skills Acquisition Program (SAP)
  
• Clinics, carnivals and club-run programs unless otherwise stated

Registration fees contribute to:

• Association and governing body levies
  
• Insurance
  
• Ground hire and field preparation
  
• Equipment, administration and operational costs
  

Many of these costs are incurred by the club once a player is registered.

Refunds may be considered in the following circumstances:

• Serious injury or illness preventing participation
  
• Exceptional personal or family circumstances
  
• Season cancellation or significant disruption beyond the player’s control
  

Refunds are not automatic and are assessed on a case-by-case basis.

The following are generally non-refundable:

• Governing body and insurance fees
  
• Transaction or processing fees
  
• Uniforms or merchandise already issued
  
• Costs already committed by the club

If a player withdraws after the season has commenced:

• A partial refund may be considered
  
• The amount will reflect costs already incurred by the club
  
• No refund is guaranteed once competitions have begun

Due to the number of players involved:

• Individual feedback may be limited
  
• Selection decisions are not negotiable
  

Respectful questions are welcome. Repeated, confrontational or pressuring behaviour toward coaches or selectors will not be tolerated.

We ask families and players to:

• Trust the selection process
  
• Support all teams and players
  
• Model respectful behaviour on and off the field
  

Selection decisions are never personal. They are made to create the best possible football experience for everyone.

This policy operates alongside:

• BBFC Code of Conduct
  
• FFNC competition rules
  
• Child safety and wellbeing standards

For general enquiries regarding selection and grading:

info@byronbayfc.com.au